At 91pg, we believe healthy entertainment starts with self-awareness. Online gaming should be a source of enjoyment — not stress. We provide tools and guidance to help you stay in control at all times.
91pg provides a range of gaming control tools that you can manage yourself through your account settings. Playing safely starts with the choices you make.
Set daily, weekly, or monthly deposit limits based on your financial capacity. Once the limit is reached, the system automatically blocks additional deposits until the next period. Financial control starts with you.
Enable time reminders to receive notifications once you have been playing for a set duration. This feature helps you stay aware of the time spent and avoid unintentionally extended gaming sessions.
If you feel you need a break, the temporary self-exclusion feature lets you suspend your account for 24 hours, 7 days, 30 days, or a period of your choice. Your account will be inaccessible for the entire duration.
For those who require a more serious measure, permanent self-exclusion closes the account permanently. This decision cannot be reversed, and we fully respect the choice of users who take this path.
Review a summary of your gaming activity — including total time played, deposit and withdrawal history — through the personal report in your account. Data transparency helps you make smarter decisions.
Every 91pg member is required to go through a strict identity verification (KYC) process. This ensures that no individual under the age of 18 can register or access our platform — protection starts at the door.
Online gaming is for entertainment purposes only. Never wager with money you cannot afford to lose. If you feel gaming has become a problem, please take steps to seek help.
Responsible gaming refers to a healthy, mindful, and controlled approach to play — where players understand the risks, set appropriate limits, and enjoy entertainment without letting it interfere with daily life. At 91pg, this concept is more than a written policy — it is a core value we uphold in every aspect of our platform.
We recognise that for some users, online gaming can evolve from casual entertainment into something harder to control. Gambling addiction is a real mental health condition that can seriously impact a person's finances, personal relationships, and overall well-being. That is why we invest in the systems, tools, and support that help our users stay safe.
91pg's commitment to responsible gaming rests on three core pillars: prevention through self-control tools, awareness through clear information and support through access to professional help. All three work together to ensure that every gaming experience on our platform remains positive and in control.
Playing responsibly does not mean you cannot have fun — it means you have fun in a smart and controlled way. Here are the core principles we encourage all 91pg members to follow:
Helpful tip: Use the Deposit Limit feature in your 91pg account settings to set a maximum deposit amount per day or week. This is the most effective way to keep your gaming budget automatically under control at all times.
Gambling addiction often develops gradually and goes unnoticed. Recognising the early warning signs is the single most important first step in preventing more serious problems. Here are the signs to watch for in yourself or someone you care about:
Constantly running short on money for daily needs, borrowing money to play, or dipping into emergency savings for gaming deposits.
Playing far longer than planned, neglecting work or family responsibilities because you cannot stop.
Feeling compelled to keep playing after a loss in hopes of recovering lost money — even when this makes the situation worse.
Lying to family or friends about the amount of time or money spent gaming; feeling ashamed or guilty after every session.
Constantly thinking about the next game, planning ways to get more money to play, or feeling restless when unable to play.
Reducing social interactions, abandoning previously enjoyed activities, and preferring to spend time alone playing.
If you recognise two or more of the warning signs above in yourself, we strongly encourage you to use the self-exclusion feature in your 91pg account and seek professional help. There is no shame in asking for help — it is a sign of courage.
Use the self-assessment questions below to honestly evaluate your gaming habits. This is not a formal test, but it can help you understand whether you should take precautionary steps. Answer honestly — no one will see your answers but yourself.
Have you ever played for longer or spent more money than you originally planned?
Have you ever felt the need to play with increasingly larger amounts of money to get the same level of excitement?
Have you ever tried to cut back or stop playing but were unable to, even when you genuinely wanted to?
Have you ever borrowed money, sold possessions, or used someone else's money to fund your gaming activities?
Have people close to you — a partner, parent, or friend — ever expressed concern about your gaming habits?
Have you ever felt restless, irritable, or uncomfortable when you were unable to play for a period of time?
Have you ever neglected work, study, or family responsibilities because you spent too much time gaming?
Has gaming ever become your primary way of escaping problems, life stress, or negative emotions?
If you answered "yes" to three or more of the questions above, we encourage you to speak with the 91pg support team or reach out to a professional help organisation. Acknowledging the problem is the single most courageous first step.
91pg takes seriously our responsibility to ensure this platform is only accessible to eligible individuals — those aged 18 and above. We have a multi-layered system in place to prevent access by children and minors.
If you have children at home, we encourage you to take the following steps to prevent unauthorised access to online gaming platforms:
If you suspect a child has accessed your account or made any unauthorised transactions, please contact the 91pg support team immediately via live chat. We will investigate and take corrective action within 24 hours.
All responsible gaming control tools are accessible directly through your 91pg account settings. The process is straightforward and takes effect immediately once you confirm your choice. Here is a quick guide:
Log in to your account → Go to Account Settings → Select Gaming Limits → Set your daily, weekly, or monthly deposit limit → Click Save. The limit takes effect immediately and cannot be increased within 24 hours as a security measure.
Log in to your account → Go to Account Settings → Select Self-Exclusion → Select the duration (24 hours / 7 days / 30 days / permanent) → Confirm your decision. For permanent exclusion, you will be asked to confirm via your registered email as an additional security step.
Log in to your account → Go to Account History → Choose the date range you wish to review → The report will display total deposits, withdrawals, time played, and games played within that period.
The 91pg support team is available 24 hours a day, 7 days a week to help you use any of these control tools. Reach us via live chat on the platform if you need step-by-step guidance.
If you or someone you know needs professional help with a gambling problem, there are several organisations in Malaysia you can reach out to. Seeking help is a sign of strength, not weakness.
You are in full control. Use these tools today to ensure your gaming experience at 91pg remains enjoyable and responsible.
Control how much you can deposit per day, week, or month directly from your account settings.
Receive a notification when you have played beyond the time limit you set for yourself.
View a full report of your gaming activity for a selected time period for complete clarity.
Activate a temporary account suspension at any time you feel you need a break from gaming.
Join 91pg today and enjoy a safe, fair, and responsible gaming experience. We are always here to ensure you play comfortably and with full control.