At 91pg, your privacy is not merely a legal obligation — it is a responsibility we take seriously every day. Learn how we collect, use, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
We have built a multi-layered security system to ensure every detail of your information is protected at every stage — from registration through to fund withdrawal.
All data transmitted between your device and 91pg servers is protected by industry-grade SSL encryption. No third party can intercept or read your information while in transit.
An added layer of security with 2FA ensures only you can access your account. Even if your password is compromised, your account remains protected with a unique verification code.
All personal data is stored on encrypted servers protected by multiple layers of firewalls. Internal access to user data is restricted and regularly audited.
The 91pg Privacy Policy is built entirely in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are fully respected and upheld.
You have the right to access, correct, delete, or withdraw consent for the use of your data at any time. Requests will be processed within 14 business days.
Your personal data has never been and will never be sold, rented, or shared with advertisers or data brokers. Your information is used solely for the purpose of operating 91pg's services.
This document explains how 91pg collects, uses, stores, and protects your personal data. By using the 91pg platform, you agree to the terms set out in this Privacy Policy. Please read carefully before registering.
91pg collects your personal information through several methods when you use our platform. This data collection is necessary to enable us to provide you, as our member, with a secure, seamless, and quality service.
When you register an account, make a deposit, or contact our support team, you provide information such as the following:
When you use the 91pg platform, our systems automatically record the following technical information:
| Data Type | Purpose of Collection | Legal Basis |
|---|---|---|
| Name & Personal Identification | Identity verification & KYC | Legal obligation |
| Email & Phone | Communication & account security | User consent |
| Bank Details | Deposit & withdrawal processing | Contract performance |
| IP Address & Device | Security & fraud prevention | Legitimate interests |
| Gaming History | Transaction records & customer support | Legal obligation |
91pg uses your personal data solely for legitimate purposes necessary to operate our platform. We do not use your data for marketing purposes without your explicit consent.
If you have given your consent, we may also use your email to send you promotional information and exclusive offers. You may withdraw this consent at any time through your account settings.
91pg does not sell, rent, or disclose your personal data to third parties for commercial purposes. However, there are limited situations where data sharing is necessary and legally permissible:
We partner with selected third-party service providers to carry out certain platform functions, including payment processors, KYC service providers, and cloud infrastructure providers. All such providers are bound by strict data protection agreements and are only permitted to process your data for specified purposes.
91pg may be required by law to disclose certain information to government authorities, law enforcement agencies, or relevant regulatory bodies. Such disclosure will only be made when required by a valid court order or applicable legal provisions in Malaysia.
Should 91pg be involved in a merger, acquisition, or asset sale, user data may be transferred as part of that transaction. In such circumstances, you will be notified in advance and your rights under the PDPA will remain fully protected.
91pg continuously invests in the latest security infrastructure to ensure your data is protected at all times. The following are the key security measures we have implemented:
While we take all reasonable steps to protect your data, no system is completely 100% secure. Should any security incident affecting your data occur, we will notify you within the timeframe required by applicable law.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have the following rights regarding your personal information held by 91pg:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.
If any information we hold is inaccurate or outdated, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to our legal obligations to retain certain records.
Consent to data processing may be withdrawn at any time via your account settings or by contacting us directly.
You have the right to receive your data in a machine-readable format for transfer to another service provider.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
91pg uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Purpose | Period |
|---|---|---|
| Strictly Necessary Cookies | Enables core platform functions such as login sessions and account security | Session only |
| Performance Cookies | Collects information on how users interact with the platform to drive improvements. | 12 months |
| Functional Cookies | Stores user preferences such as language and display settings. | 12 months |
| Security Cookies | Detect suspicious activity and prevent unauthorised access | 30 days |
You can manage or delete cookies through your web browser settings at any time. Please note, however, that disabling essential cookies may affect platform functionality and your login experience. Third-party cookies are not used by 91pg for advertising purposes.
91pg retains your personal data for as long as your account is active or as long as necessary to provide services to you. The following are our data retention guidelines:
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to you personally. The deletion process follows industry-standard methods that ensure data cannot be recovered.
If you close your 91pg account, we will initiate the data deletion process within 30 days, subject to the legal retention obligations stated above. You will receive an email confirmation once the deletion process is complete.
If you have any questions, concerns, or wish to exercise your rights under the PDPA, our Data Protection Officer (DPO) team is ready to assist you. We are committed to addressing every enquiry seriously and within the stipulated timeframe.
For data rights requests, please include the following details in your enquiry: full name, 91pg account number, request type (access / correction / deletion), and the reason for your request if applicable. This helps us process your request faster and more accurately.
This Privacy Policy may be updated from time to time to reflect changes in law, technology, or our business practices. Any material changes will be communicated to you via in-platform notification or email at least 7 days before taking effect. The latest update date is always displayed at the top of this document.
91pg ensures you always have full control over your personal information. Here is a summary of how to exercise your rights.
Speak directly with our support team via live chat on the platform.
Manage your privacy preferences and withdraw consent directly through your account settings.
All data rights requests are processed within 14 business days at no charge.
With over 500,000 trusted members across Malaysia, 91pg ensures every gaming experience is protected by world-class security systems. Register today and enjoy complete peace of mind playing with us.